Our Commitment to Privacy
Levine Music is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. Our website is a general audience website, and we do not knowingly collect information about children. Should a child under 13 make known to us his or her personally identifiable information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information. We encourage parents of children under 13 to regularly check and monitor their children's use of e-mail and other activities online.
What Information is Collected
There are many features on our website for which no registration is required. However, if you are interested in obtaining information, products or services from the Levine Music, or in participating in certain activities on this website (such as making an online ticket purchase or RSVP, making an online donation to Levine Music, or participating in surveys), you may need to provide us with information about yourself. Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card numbers.
In addition to information you choose to provide to us, we also collect non-personally identifiable information through technology to make our website more interesting and useful to you. We collect an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the website, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
How we use Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional email about special announcements, emergency closures or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes.
- We may use the information to customize the website according to your interests. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out.
Use of "Cookies"
The security and confidentiality of your information is extremely important to us, and we take a number of steps to safeguard any personally identifiable information or credit card information that you provide to us. All information provided to Levine Music is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this policy.
Our website contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Levine Music has no responsibility. We encourage you to read the privacy statements on all such websites as their policies may be different than ours.
You can access all your personally identifiable information that we collect online and maintain by logging into our website and selecting “my profile” from the left navigation bar. You can correct factual errors in your personally identifiable information and change your communication preferences. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.
Because we plan our communications in advance, it may take up to two weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.
Photo and Recording Policy
Levine reserves the right, and may give permission to appropriate staff or outside media, to photograph and record (video or audio) classes, programs, and participants at all our facilities and properties. Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications. By participating in Levine programs, you consent to the video or audio recording or taking of photographs for these purposes.
Contacting the Website
Attn: Web Manager
2801 Upton Street, NW
Washington, DC 20008