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Customer Relations Associate

Job Type: Part-Time 

1 Open Position: Monday, 1:00 PM to 9:00 PM; Saturday, 9:00 AM to 5:00 PM
Location: Levine Music, 610 South Oak Street, Falls Church, VA 22046
Duties and Responsibilities (including but not limited to):
Campus Support:
  • Perform front desk responsibilities
  • Answer the phones and provide information to the public regarding Levine
  • Have essential knowledge of programs and events marketed on the Levine website
  • Check the voicemail and return calls
  • Maintain room reservation schedule
  • Campus faculty support: maintain phone lists, place piano tuning requests, and update mailboxes
  • Provide administrative support for technology questions
  • Coordinate with Day, Weekend, and part-time front desk staff to ensure substitute coverage for vacation, sick & other vacancies.
Event Management:
  • Set up, attend, and assist at concerts, student recitals, and special events
  • Organize site support (equipment, warm-up rooms, etc.) for special scheduled events: studio recitals, master classes, lectures, and jams
  • Create programs for student recitals
  • Assist with campus events and programs on assigned evenings and weekends
Qualifications:
  • Pleasant and professional phone manner and demeanor
  • Excellent interpersonal and customer service skills
  • Previous customer service experience
  • Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management
  • Understanding of office practices and ability to multi-task
  • Willingness to work in a team environment
Hourly Rate: $17.50
How to Apply:  Interested candidates should submit a letter of interest and resume to Maria Williams at  hrdept@levinemusic.org.   
Levine Music is an Equal Opportunity Employer
Levine Music’s employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.